• Quality Service Guaranteed

    Step by Step Education are dedicated to providing a quality service to schools and nurseries throughout Lancashire and Cumbria.

  • Family Owned & Run

    Step by Step are a family-owned supply teacher service uniquely managed and staffed by a team of consultants who all have experience working in the childcare sector.

  • Committed to Excellence

    We are clear about the expectations of schools and nurseries and we are proud of our growing reputation of excellence in terms of the quality of our service and the suitability of our teachers and nursery nurses.

  • Safeguarding Focused

    Rest assured that the vetting of all Step by Step’s candidates is the first and most important task prior to placing anyone into your school or setting.

We follow best practice in line with DCFS guidelines from the publication, “Safeguarding Children and Safer Children Recruitment in Education” which was enforced on 1st January 2007. It includes:

  • A face to face interview

    We ensure that every single candidate is interviewed face to face by our expert team before we consider them for any roles.

  • Up to date CV verified

    An up to date CV is always required from every candidate and Step by Step ensure that all information disclosed on the candidates CV is verified by our team.

  • Recent & relevant references

    All recent and relevant references for every candidate are obtained and recorded by the Step by Step team. We only work with candidates with confirmed excellent references.

  • I.D checks

    All relevant ID checks are carried out by Step by Step for each candidate to ensure that every candidates ID is confirmed prior to considering them for any supply roles.

  • Proof of address

    Step by Step will always ensure that a candidates proof of address is checked and held on record.

  • Qualification checks

    All candidates qualifications are checked and verified prior to them being considered for any role.

  • TRA check and prohibition list check

    A TRA check and prohibition list check is carried out for every candidate applying to Step by Step and this is completed prior to them being considered for any roles.

  • A fully enhanced DBS check

    A fully enhanced DBS check is carried out for every applicant to Step by Step.

  • Annual Barred List Check

    An Annual Barred List Check is carried out for every applicant to Step by Step.

  • UK resident/right to work in the UK

    Step by Step will always validate that a candidate is either a UK resident or in the case of applicants from overseas, Step by Step will validate their right to work in the UK.

  • Overseas criminal record check where necessary

    In the instance of applicants from overseas, Step by Step will ensure that an overseas criminal record check is completed.

  • Medical fitness

    All candidates are required to complete a medical fitness questionnaire.

To view our Equal Opportunities and Diversity, please click the below link: Equality and diversity policy

To view our Complaints Procedure, please click the below link: Complaints Policy and Procedure

Testimonials


  • Cover Manager

    Since taking on the role of Cover Manager in September 2015, I have made extensive use of Step by Step’s resources in terms of the advice from Phil and his team, and of course the highly competent supply teachers that they send to us here at our school.

    They’re only ever a phone call away, personable, happy to help and always professional. They’ve made my job as easy as they can.

  • Cover Manager

    I approached Step by Step because we needed supply staff for the school.

    The team at Step by Step helped me by taking the time to visit the school and find out about us. They researched what sort of environment the staff would be working in and what we expected from them.

    The result was a personal service that ensured we got good staff to suit our needs. Phil doesn’t just send a person, he tries to fit the person to our needs. He takes the time to find the qualities in a person that is right for us as a school.

    One thing I liked was how honest they were if they did not think a person was the right fit for our school.

    I would recommend Step by Step to people who need to feel confident they are getting the best service. They go the extra mile to make sure we are satisfied and happy.

  • Robin, Experienced Teacher

    Whether you are just starting out or you’re further on in your career, Step by Step are the people you should talk to.

    Some agencies may be very visible but Step by Step are so much more than just a name; they are a relationship. They are reliable communicators who excel in developing good working relationships with both schools and teachers.

    Their friendly and conscientious staff will listen to what you are looking for and work for you to match you with the schools and age groups you are best suited to. They will keep you up to date with both short and long term offers of work, offering the flexibility and balance you need, whatever your own circumstances. Furthermore, in a spirit of fairness, they offer a more competitive rate of pay than some of the other agencies.

    Step by step were recommended to me and I am so glad that they turned out to be exactly what I had hoped for. You can’t beat a personal recommendation and this is my advice to you; give Step by Step a call. It could be the perfect start, or new start, that you are looking for.

  • Pat Pepper, Cover Manager, Workington Academy

    Step by Step have given me an enormous amount of support since it first began and has made the job of Cover Manager so much more easy. The availability of a 24-hour personal service, including weekends, has been invaluable. Phil and his colleagues are always friendly, extremely approachable and their ability to provide quality cover teachers is excellent. Their hard work certainly deserves every success.

  • Paula, NQT

    Step by Step was recommended to me by the headteacher at the school I was completing my final placement with during my PGCE. The headteacher explained to me that Step by Step was unlike the other teaching agencies because they adopted a very personal approach, whereas other agencies may treat you merely as a number.

    Step by Step adopt a very personal and friendly approach to their work. I immediately felt at home talking to Colette and knew she would always try to find me the right work that suited my needs best.

    I also signed up with a bigger, more established agency but felt they never even tried to match me with the sort of work that I said I was looking for. With Step by Step I was continually offered work that wholly suited my needs.

    I am still in touch with Step by Step, even though I have now secured a permanent position and I know if ever I am passing their offices I can pop in for a chat and a brew.

    I cannot recommend Step by Step enough!

  • M Cowley, South African Primary and Secondary Teacher

    Thank you for all your help in getting me introduced to the schooling system here. It has been a great help. I am glad I had the opportunity of going into classes before I had to start a permanent job.

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