Frequently Asked Questions

Please find answers to some Frequently Asked Questions….but of course, if you have any other queries or concerns, please do not hesitate to get in touch

Contact Us


What’s the best way to contact Step by Step?

Step by Step’s offices are open Monday – Friday 7.30am – 5.30pm (01772 713819). However, after office hours, the phone is diverted to our out of hours phone.


What information will be required if I decided to register with Step by Step?

When you call Step by Step, we will be happy to help with any queries you may have. We will also ask you a few questions regarding your experience and qualifications.


What costs are involved when registering?

None! Step by Step has a policy of not charging anything to register. Providing you have a current Enhanced DBS, all the necessary vetting checks will be carried out free of charge. We aim to complete all the necessary checks within 24 hours of you registering with us.


What if I don’t have an up to date Enhanced DBS?

Step by Step will apply for an Enhanced DBS check on your behalf.


Will I be offered regular work?

Supply work can vary, dependent on your flexibility, work is often plentiful. There are never any guarantees, but if you leave a good impression when working in schools and nurseries, then the chances are that you will be gamely employed.


How much will I get paid?

Step by Step has a transparent pay scheme which is in line with qualifications and experience. We always aim to pay in line with the Common Pay Spine. We passionately believe that Educational Professionals should be paid a professional rate of pay!


I have been trained overseas, can I register with Step by Step?

Step by Step actively recruit and encourage teachers from around the world to register. We will help and support you from registration through to clearance and placements.


I am a Newly Qualified Teacher, will Step by Step help me with my Induction Year?

Of course! NQT’s often find Supply Work a valuable way of finding their first long term/permanent placement. Step by Step have the expertise, knowledge and commitment to help you every ‘Step’ of the way!


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